Going forward HP will not be able to alter your firmware and you can continue using Cartridge People Own Brand cartridges without any issues. Press NO when asked if you want to turn on Printer Updates. Choose Printer Update options and then Do Not Check.Ħ. Click on Printer Maintenance and then on Update the Printer.ĥ. Click on Setup at the top left of the menu.ģ. Click on the dark blue bar at the top (the one with a setup sign, Wi-Fi sign and an ink drop).Ģ. Or email Disabling automatic HP firmware updates via the printer's control panelġ. We'll guide you through the steps you need to take below but if you have any questions at all about HP firmware updates then please contact our customer service team.Ĭall us on: 02(calls are charged at normal UK national rates).Ĭustomer Service representatives are available Monday - Friday 9am - 6pm (excluding Bank Holidays), Saturday 9:30am - 3pm and are not available on Sundays. Can I stop my HP printer performing automatic firmware updates?Ībsolutely! It's possible to simply turn the automatic updates off and this can be done via the printer, via your computer or via the HP app.
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